Knowledge Base | InSimu

Knowledge Base

If I subscribe on iOS, can I access the Premium mode on an Android device?

A subscription is valid for all devices where you are logged in, independently of the operating system (i.e. it is possible to subscribe on iOS and use the app on an Android phone or vice versa), however, it can only be used on a single device at any time. To use the same account from multiple devices you have to login (sign up) on the first device using either your e-mail address, your Facebook account or Google account. On the second device or any other further devices, when starting the app, choose the ‘I have an account” option to log in with your existing account. Please note that you can only cancel or modify your subscription on the original platform (Android, iOS, or PayPal) you used for purchasing the subscription.

Can I use the Premium features on all my devices at the same time?

You can enjoy your subscription on all your devices. It is also independent of the operating system (i.e., it is possible to subscribe to iOS and use the app on an Android phone or vice versa). However, you can only use it on a single device at any time. If you start a patient on your first device, you will see the same patient on your other devices. On the second device or any other further devices, when starting the app, choose the “I have an account” option to log in with your existing account. Please note that you can only cancel or modify your subscription on the original platform (Android, iOS, or PayPal) you used for purchasing the subscription.

Will you charge my payment account when the Free Trial starts?

Your payment account will not be charged when the Free Trial starts, however, you need to have a valid payment method set up on your Apple iTunes/Google Play account. In order to verify it, Apple/Google may charge your account with a small amount, which will be refunded after a short period of time. The first actual payment will be charged only at the end of the free trial period.

What extra features do I get with a Premium subscription?

The extra features available in the Premium subscription are The unlimited number of patients.
Detailed feedback information after selecting your diagnosis (including the correct diagnosis, optimal time and spending, and the list of any missed or harmful tests). This feedback helps you assess your knowledge compared to professional standards, Weekly reports with extra details, Access to various specializations.

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