Subscription

You can enjoy your subscription on all your devices. It is also independent of the operating system (i.e., it is possible to subscribe to iOS and use the app on an Android phone or vice versa). However, you can only use it on a single device at any time. If you start a patient on your first device, you will see the same patient on your other devices. On the second device or any other further devices, when starting the app, choose the “I have an account” option to log in with your existing account. Please note that you can only cancel or modify your subscription on the original platform (Android, iOS, or PayPal) you used for purchasing the subscription.

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The Free Trial feature is fully functional, with all Premium features. If you subscribe to the yearly plan, your account will not be charged until the end of the free trial period.

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You can cancel your subscription on the platform you subscribed. You go to the Settings->Manage Subscription screen for iOS and Android platforms. If you purchased your Premium Plan on PayPal, you can only cancel your subscription on PayPal. Please note that your cancellation will come into effect at the end of the actual subscription period. Until then, you will still have access to the Premium features. If you do not cancel 24 hours before your renewal date, your subscription might renew.

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You can manage your subscription by opening the Settings menu on your phone and go to Manage Subscription.

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As long as you have an active subscription, your subscription fee will not change. You will be charged the same fee as for your first purchase.

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A subscription is valid for all devices where you are logged in, independently of the operating system (i.e. it is possible to subscribe on iOS and use the app on an Android phone or vice versa), however, it can only be used on a single device at any time. To use the same account from multiple devices you have to login (sign up) on the first device using either your e-mail address, your Facebook account or Google account. On the second device or any other further devices, when starting the app, choose the ‘I have an account” option to log in with your existing account. Please note that you can only cancel or modify your subscription on the original platform (Android, iOS, or PayPal) you used for purchasing the subscription.

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Each user is entitled to have only one free trial. Regardless of whether you have already used this opportunity the screen is still going to show the possibility of the free trial, however, the confirmation message will inform you that this time you will actually be charged for the subscription from the first day.

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The extra features available in the Premium subscription are The unlimited number of patients. Detailed feedback information after selecting your diagnosis (including the correct diagnosis, optimal time and spending, and the list of any missed or harmful tests). This feedback helps you assess your knowledge compared to professional standards, Weekly reports with extra details, Access to various specializations.

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Your payment account will not be charged when the Free Trial starts, however, you need to have a valid payment method set up on your Apple iTunes/Google Play account. In order to verify it, Apple/Google may charge your account with a small amount, which will be refunded after a short period of time. The first actual payment will be charged only at the end of the free trial period.

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